Privacy Policy

Summary of How We Use Your Data

QuinnBet utilizes your personal information to offer you our services and those of our partners, manage your online and offline interactions with us, ensure the safety and security of our systems and facilities, fulfill legal responsibilities, and assess how our services and content perform. This data may come from you directly, be created by us, or be sourced from third parties. When handling sensitive details like health information, we do so with your approval or, if applicable, to protect your financial wellbeing or uphold our legal rights. We share your information with various third parties—such as suppliers, affiliates, gambling authorities, law enforcement, and sports organizations—as outlined further in this notice. Our website may feature tools that link to social media platforms like YouTube, Meta, and X, which could provide us with your data if you use them. Cookies are also employed to track site usage, support targeted advertising, and enhance our offerings. Where consent is required, such as for marketing, you may revoke it at any time. For a deeper dive into our data practices and your rights, see the full policy below.

What Does This Notice Cover?

This notice explains how QuinnBet (Gibraltar) Limited and Belbridge Consultancy Limited (together, “QuinnBet,” “we,” or “us”) process your personal data when you engage with us via our website or through other online and offline channels, except if you’re a QuinnBet employee (in which case, refer to the employee privacy notice). Additional tailored notices may be provided when relevant. It applies to:

• Your use of our products and services;
• Interactions through our website, platforms, correspondence, or social media;
• Visits to our premises;
• Your role as a supplier or partner (or that of your employer);
• Our marketing communications to you.
  It also details your data protection rights, including how to object to certain processing—see “What Rights Do I Have?” for more.

What Categories of Personal Data Do We Collect?

We gather various types of personal data when you interact with us, including:

• Identification Data: Name, username, password, gender, and birth date.
• Contact Details: Home address, email, and phone number.
• Payment Information: Billing address, debit card, and bank account details.
• Account Details: Betting and gaming records, winnings, and related correspondence.
• KYC, Due Diligence, and Safer Gambling Data: Identity documents, financial background, and details to support responsible gambling efforts.
• Gambling Intelligence: Information about your ties to sports or events we offer betting on, or signs of potential fraud.
• Vulnerability Data: Health or other conditions that could impact your financial health, shared by you or others.
• Usage and Profile Data: Marketing preferences, website behavior (e.g., pages visited, clicks), and device details.
• Technical Data: IP address, browser type, and operating system.
• Job Application Data: CV, work history, references, and eligibility to work, if you apply for a role.
• CCTV Footage: Images captured at our premises for safety and security.
• Business Information: Job title, employer, and professional interactions if you’re a supplier or partner.
• Communications: Any details you share in messages to us.
  We collect this directly from you, generate it ourselves, or obtain it from third parties like public records, law enforcement, sports bodies, social media, or ad partners.

Why We Collect, Use, and Store This Personal Data

We process your data based on these legal foundations:

• Consent: When you allow us to use your data, e.g., for specific marketing.
• Contract: To meet obligations or enforce rights under agreements, like processing your bets.
• Legitimate Interest: For business purposes that don’t outweigh your rights, such as service improvement or fraud prevention.
• Legal Obligation: To comply with laws and regulations, including gambling licenses.

Purposes of Processing

• Fulfilling Contracts (Contract): We use your identification, contact, payment, account, KYC, safer gambling, and vulnerability data to process payments, communicate, provide support, deliver winnings, and manage our relationship. This may be shared with data hosts, gambling providers, payment processors, and couriers.
• Compliance and Verification (Legal Obligation): We verify your identity, age, and activities using identification, payment, account, gambling intelligence, KYC, and safer gambling data to meet regulatory demands and promote responsible gambling. Health data processing requires consent or is for your economic protection or our rights. We share this with suppliers, affiliates, and regulators.
• Fraud Prevention (Legitimate Interest): We analyze identification, payment, account, and gambling intelligence data to stop fraud and assist sports bodies with rule breaches, sharing with suppliers, sports organizations, law enforcement, and credit agencies as needed.
• Business Management and Personalization (Legitimate Interest, Consent for Some Cookies): We use identification, usage, technical, and communication data to deliver services, respond to feedback, study gambling patterns, enhance our website, and personalize experiences. Cookies requiring consent help with ads and analytics. Data may go to IT providers, marketers, and social networks.
• Marketing (Legitimate Interest or Consent): We send marketing about our offerings using identification, contact, and usage data, sharing with IT and marketing providers unless you opt out or consent is required.
• Security (Legitimate Interest): Identification, technical, and CCTV data ensure safety, prevent crime, and support legal actions, shared with security providers, regulators, and law enforcement.
• Legal Compliance (Legal Obligation): We use any listed data to meet legal duties, like responding to authorities, shared with relevant parties.
• Job Applications (Legitimate Interest): We process identification, contact, and application data to assess candidates, shared with recruitment and IT providers.
• Business Protection (Legitimate Interest): Any data may be used to safeguard our interests, shared with IT and legal advisors.

Withdrawing Consent or Objecting to Marketing

You can retract consent anytime where we rely on it. Even without consent, you can opt out of marketing by following message instructions or contacting us.

Who We Share Data With, Where, and When

Our HR, IT, finance, and facilities teams primarily handle your data. We share it with:

• Law enforcement, regulators, and sports bodies when required;
• Service providers (e.g., hosting, marketing, security) acting on our behalf;
• Potential buyers during business transactions.
  Data sent outside Gibraltar, the EEA, or the UK is protected by safeguards like contractual clauses.

What Rights Do I Have?

You can:

• Request your data;
• Correct errors;
• Ask for deletion or restricted processing;
• Get your data in a portable format;
• Object to processing, especially marketing;
• Withdraw consent.
  These rights have limits, such as legal requirements. Contact us or our data protection officer to exercise them, or reach out to a regulator with concerns.

Which QuinnBet Entity Controls My Data?

If you were a customer before March 1, 2023, and haven’t agreed to transfer to QuinnBet (Gibraltar) Limited, Belbridge Consultancy Limited controls your data. Otherwise, QuinnBet (Gibraltar) Limited is the controller.

How Do I Contact You?

For data queries, email [email protected] or write to:

• QuinnBet Gibraltar Limited: 71b Main Street, Gibraltar, GX11 1AA
• Belbridge Consultancy Limited: Unit 12, Kilmore Business Park, Dublin Road, Cavan, Co Cavan, H12 X449

How Long Do You Keep My Data?

We retain data as needed for its purposes, typically up to 6 years post-account closure, unless legal or regulatory needs extend this. Some data may be anonymized instead of deleted.

Updates to This Notice

We may revise this notice, providing an updated version for significant changes and possibly notifying you separately.

Account Transfer Consent

As of March 1, 2023, QuinnBet.com is run by QuinnBet (Gibraltar) Limited, licensed in Gibraltar and regulated by multiple authorities. Logging in after this date prompts you to accept new terms and consent to transferring your account and data from Belbridge Consultancy Limited to QuinnBet (Gibraltar) Limited. Agreeing transfers your balance, bets, and data for continued service use. Declining means you can’t use our services, but we’ll return your balance. Contact [email protected] for details.