Terms and Conditions

PLEASE READ CAREFULLY – These terms and conditions establish a legally binding agreement between you and us. It is vital that you review them thoroughly, along with any referenced documents, prior to engaging with our services. We suggest retaining a copy for your records. Note that these terms are subject to periodic updates.

QuinnBet (Gibraltar) Limited, registered at Suite 1, 10 Canon Lane, Gibraltar, GX11 1AA, with company number 122617 ("We", "Us", or "Our"), operates the QuinnBet platforms, encompassing quinnbet.com and related online or mobile applications (collectively referred to as the “QuinnBet Platforms”). These platforms provide access to our betting and gaming services, including sports betting, virtual sports betting, and casino games (collectively, the “Facilities”).

Licensing Details:
QuinnBet (Gibraltar) Limited holds licenses from:

The British Gambling Commission under the Gambling Act 2005 (as amended). If you are in England, Wales, or Scotland while using our services (a “British Player”), we are regulated by this authority.
The Irish Revenue Commissioners, under which we operate betting services for customers in the Republic of Ireland.
The Government of Gibraltar, regulated by the Gibraltar Gambling Commissioner under the Gambling Act 2005, for online casino games and fixed-odds betting. As a Gibraltar-based entity, this regulation applies universally, in addition to any other relevant authority based on your location.

These Terms and Conditions are organized into three sections for clarity:

Part A – General: Applicable to all users of our Facilities.
Part B – Betting Facilities: Relevant if you use our sports or virtual betting services.
Part C – Gaming Facilities: Applicable if you engage with our online casino games.

PART A – General

1. Understanding These Terms

By creating an account or utilizing our Facilities, you signify your acceptance of these Terms and Conditions and your commitment to adhere to them. This forms a legally binding contract between you (“You”) and QuinnBet (Gibraltar) Limited (“Us”). These terms incorporate the following policies, which you should also review:

Privacy Policy
Cookie Policy
Sports Betting Rules
Virtuals Rules

If you do not consent to these terms, you should refrain from registering or using our services. Non-compliance may lead to consequences such as account closure, forfeiture of funds, or legal action. Upon acceptance, we will commence providing services immediately, and while you cannot cancel your registration, you may terminate your account as outlined in Section 15. The English version of these terms prevails over translations in case of discrepancies.

2. Legality of Use

You must be at least 18 years old (or the legal gambling age in your jurisdiction) and legally permitted to use our Facilities under applicable laws. We may request proof of age, suspending your account until verified. Underage gambling is prohibited, and we may report such incidents to relevant regulators. You are solely responsible for ensuring compliance with your local laws, and we do not offer legal advice. Access may be restricted in certain regions, and usage is at your discretion and risk.

3. Account Registration

To access our Facilities, you must register an account by providing accurate details such as your name, address, email, date of birth, and phone number. You are responsible for keeping your login credentials confidential and updating your information as needed. We assume transactions using correct login details are authorized by you. Contact us if your credentials are lost or compromised.

4. Managing Your Funds

Deposits can be made via approved methods (e.g., debit cards, Apple Pay, Open Banking), subject to limits based on your account history or our discretion. Only personal accounts are accepted; business or credit card deposits are prohibited. Your account currency (GBP for UK, EUR for Ireland) is set at registration, and we may require currency conversion if a supported currency is discontinued. All transactions must use approved currencies and come from sources where you are the named account holder.

5. Withdrawals

You may withdraw funds at any time, provided all deposits are cleared, verification checks are complete, and no restrictions apply. Minimum withdrawal is £10 (or EUR equivalent) unless you’re a British Player, in which case lower amounts may incur a fee after contacting support. Free bets or bonuses cannot be withdrawn directly, but winnings may be, subject to wagering requirements. We may process withdrawals using the same method as deposits.

6. Identity Verification

We require your account name to match your legal identity and payment methods. We conduct ongoing checks to confirm your age, identity, and financial status, using third-party services as needed. You must provide requested documentation (e.g., ID, proof of address), and failure to comply may result in account suspension. Only one account per person is allowed; multiple accounts may be closed.

7. Prohibited Persons

Employees, contractors, and certain relatives of QuinnBet or its affiliates are barred from gambling on our platforms, except as part of their job duties.

8. Using the Facilities

We may alter or suspend services at our discretion with notice via email. Bets are accepted only through our platforms, and we prohibit cheating or fraud. Chat features may be moderated, and content you submit (excluding personal data) becomes our property. Services are for personal use only, and we may cooperate with authorities regarding illegal activities.

9. Safer Gambling

We support responsible gambling with tools like deposit limits, session timers, and self-exclusion options. If we suspect gambling issues, we may restrict or close your account. Visit our Safer Gambling Centre for more details.

10. Self-Exclusion

You may self-exclude for six months or longer by contacting support or using account settings. We aim to enforce exclusions but are not liable if you bypass them. Post-exclusion, your account remains closed for at least seven years unless you request reactivation.

11. Promotions and Bonuses

Offers come with specific terms, limited to one per person/household. Bonus funds are for betting only and cannot be withdrawn unless specified. We may modify or cancel promotions, ensuring fairness where qualifying bets are affected.

12. Dormant Accounts

Accounts unused for 365 days become dormant. We’ll attempt to return your balance and may charge a £3 monthly fee after 30 days if unsuccessful, until the balance is zero or you reactivate your account.

13. Prohibited Activities

We ban actions like account misuse, fraud, collusion, or exploiting errors. Violations may lead to voided transactions, withheld funds, or account closure. Report suspected issues immediately.

14. Errors

Notify us of any account or betting errors. We may correct errors by adjusting balances or voiding bets, and you must not exploit them.

15. Account Closure

You may close your account by withdrawing funds and contacting support. We may suspend or terminate accounts for breaches or suspicious activity, potentially withholding funds if unlawful conduct is suspected.

16. Liability Limits

Your use of our services is at your risk. We’re not liable for technical failures, errors, or unauthorized access, except where caused by our negligence. Maximum liability is capped at £2,000 or the stake amount, excluding indirect losses.

17. Customer Support and Complaints

Contact [email protected]/ for assistance or complaints. Submit formal complaints within six months, and we’ll respond within one month. Unresolved issues may be escalated to IBAS or the European ODR.

18. Data Protection

Your data is managed per our Privacy Policy.

19. Governing Law

These terms are governed by English and Welsh law.

20. Amendments

We may update these terms, notifying you of significant changes. Continued use post-notification implies acceptance.

21. Contact

Reach us at [email protected]/.

PART B – Betting Facilities

22. Betting Rules

Sports bets follow our Sports Betting Rules.

23. Virtuals Betting Rules

Virtual bets adhere to our Virtuals Betting Rules.

24. Placing Bets

We may accept or reject bets, voiding those placed after an event starts or with errors. Bets are final once confirmed, and it’s your responsibility to verify details.